FCI Coleman Low Inmate Money and Commissary

Sep, 19 11 Post by: admin | No Comments

Deposit Fund History

In 1930 the Department of Justice authorized and established a Commissary at each Federal institution. The Commissary was created to provide a bank type account for inmate monies and for the procurement of articles not issued regularly as part of the institution administration. The purpose of individual inmate Commissary accounts is to allow the Bureau of Prisons to maintain inmates’ monies while they are incarcerated. Family, friends, or other sources may deposit funds into these accounts.

Funds may be sent to Federal inmates via the United States Postal Service or via the Western Union Quick Collect Program. In either case, the inmate must physically be housed at a Federal Bureau of Prisons’ facility before funds can be received and posted. If the inmate is not physically in a Federal Bureau of Prisons’ facility, the funds cannot be posted and will be returned or rejected.

U.S. Postal Service

Inmates’ families and friends choosing to send inmates funds through the mail must send those funds to the following address and in accordance with the directions provided below:

Federal Bureau of Prisons
Insert Valid Committed Inmate Name
Insert Inmate Eight-Digit Register Number
Post Office Box 474701
Des Moines, Iowa 50947-0001

The deposit must be in the form of a money order made out to the inmate’s full committed name and complete eight-digit register number. Effective December 1, 2007, all non-postal money orders and non-government checks processed through the National Lockbox will be placed on a 15-day hold. The Bureau of Prisons will return to the sender funds that do not have valid inmate information provided the envelope has an adequate return address. Personal checks and cash cannot be accepted for deposit.

The sender’s name and return address must appear on the upper left-hand corner of the envelope to ensure that the funds can be returned to the sender in the event that they cannot be posted to the inmate’s account. The deposit envelope must not contain any items intended for delivery to the inmate. The Bureau of Prisons shall dispose of all items included with the funds.

In the event funds have been mailed but have not been received in the inmate’s account and adequate time has passed for mail service to Des Moines, Iowa, the sender must initiate a tracer with the entity who sold them the money order to resolve any issues.

Western Union Quick Collect Program

Inmates’ families and friends may also send inmates funds through Western Union’s Quick Collect Program. All funds sent via Western Union’s Quick Collect will be posted to the inmate’s account within two to four hours, when those funds are sent between 7:00 a.m. and 9:00 p.m. EST (seven days per week, including holidays). Funds received after 9:00 pm EST will be posted by 7:00 am EST the following morning. Funds sent to an inmate through the Quick Collect Program may be sent via one of the following ways:

1) At an agent location with cash: The inmate’s family or friends must complete a Quick Collect Form. Click here to view a sample Quick Collect Form. To find the nearest agent, they may call 1-800-325-6000 or go to www.westernunion.com.

2) By phone using a credit/debit card: The inmate’s family or friends may simply call 1-800-634-3422 and press option 2.

For each Western Union Quick Collect transaction, the following information must be provided:

    1) Valid Inmate Eight-Digit Register Number (entered with no spaces or dashes) followed immediately by Inmate’s Last Name
    2) Committed Inmate Full Name entered on Attention Line 3) Code City: FBOP, DC
    3) ONLINE using a credit/debit card: The inmate’s family and friends may go to www.westernunion.com and select “Quick Collect.”

For each Western Union Quick Collect transaction, the following information must be provided:

Please note that the inmate’s committed name and eight-digit register number must be entered correctly. If the sender does not provide the correct information, the transaction cannot be completed. The Code City is always FBOP, DC.

Each transaction is accepted or rejected at the point of sale. The sender has the sole responsibility of sending the funds to the correct inmate. If an incorrect register number and/or name are used and accepted and posted to that inmate, funds may not be returned.

Any questions or concerns regarding Western Union transfers should be directed to Western Union by the sender (general public). Questions or concerns should not be directed to the Federal Bureau of Prisons.

For additional information concerning inmate Commissary account deposit procedures, please see the Bureau of Prisons Trust Fund/Warehouse/Laundry Manual (PS 4500.07) or 28 CFR Parts 506 and 540. For information concerning a specific deposit, please contact Federal Bureau of Prisons’ staff at 202-307-2712 between 8:00 a.m. and 4:30 p.m. ET.


The Commissary is a privilege granted to each inmate. You will be issued an identification card, no one will be permitted to shop without his card. The Associate Warden, Administration, and the Trust Fund Supervisor are the only staff who will authorize an inmate to make a commissary purchase on their non-shopping day. The Commissary will open for sales as follows: Monday through Thursday from 1:00 p.m. to 3:00 p.m. & 4:30 p.m. to 8:30 p.m. Once last call has been announced, the sales unit will remain open for fifteen minutes; only inmates in line at that time will be served. The current Bureau of Prisons spending limit is $290 per month and $25 per month for Financial Responsibility (FRP) Refusal. The monthly spending limitation will be re-validated as follows: last digit odd numbers re-validated on the 1st of the month and even numbers identified as FRP Refusal will be re-validated on the 15th of the month.

In order to provide a smooth running commissary sales line, please have the following items prepared before being served:
Prepare your list in advance of coming through the line. There will be no changes or additions to your list once it has been submitted. Bring a pencil along with you and pay close attention to the posted signs regarding items out of stock. Make substitutions if desired before turning in your list. Make sure your name and eight digit institutional numbers is on the top of the list.

All account balances can be checked from the AIMS machine located beside the commissary. A personal identification number (PIN) will be issued to you for access to this machine. The maximum amount of any order will not exceed $290 including shipping and mark-up. Special Purpose Orders (SPO‟s) will not exceed $300 per quarter plus shipping and handling. An inmate may not have more than (3) three Special Purpose Orders processed per month.

Sales are considered final after the inmate accepts the item(s), signs the sales receipt, and leaves the sales window. The commissary does not warrant any merchandise that is sold in the commissary, however, defective warranty items will be returned to the manufacturers at the inmate’s expense. The following procedures will be enforced when mailing out warranty items.

Outside party payment will not be allowed to cover replacement of warranty merchandise.

You will not be allowed to request an upgrade on your defective merchandise.

Inmates will not be allowed to mail out merchandise that is no longer within the warranty period.

All merchandise components will be included in the box, if for some reason the parts are not included; Commissary staff will not authorize you to ship out your warranty item.

The original and one copy of the sales receipt are needed for all warranty repairs except for Koss headphones

All tennis shoes purchased from the Commissary will be sent to our vendor, Athletic Styles, for warranty repair.

Commissary List

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