FCI Coleman Low Medical Care

Sep, 19 11 Post by: admin | No Comments

Sick Call -Medical Emergency

You are authorized to attend sick call on Mondays, Tuesdays, Thursdays, and Fridays, excluding holidays, from 6:30 a.m. to 7:00 a.m. You are to have your commissary/id card and be dressed in appropriate duty uniform.

You will complete the sick-call triage form, and receive an appointment to be seen based on the urgency of your medical complaint. Should you become ill or injured, you are to contact the officer or detail supervisor immediately.

Inmate Co-Pay

The inmate co-payment program applies to anyone in an institution under the Federal Bureau of Prisons‟ jurisdiction and anyone who has been charged with or convicted of an offense against the United States, except inmates in inpatient status at a Medical Referral Center (MRC). All inmates in outpatient status at the MRCs and inmates assigned to the general population at these facilities are subject to co-pay fees.

Health Care Visits With a Fee
You must pay a fee of $2.00 for health care services, charged to your inmate commissary account, per health care visit, if you receive health care services in connection with a health care visit that you requested, except for services described in section C., below. These requested appointments include sick call and after-hours requests to see a health care provider.

If you ask a non-medical staff member to contact medical staff to request a medical evaluation on your behalf for a health service not listed in section C., below, you will be charged a $2.00 co-pay fee for that visit. You must pay a fee of $2.00 for health care services, charged to your inmate commissary account, per health care visit, if you are found responsible through the Inmate Discipline Hearing Process to have injured an inmate who, as a result of the injury, requires a health care visit.

Health Care Visits With No Fee
We will not charge a fee for health care services based on health care staff referrals; health care staff-approved follow-up treatment for a chronic condition; preventive health care services; Emergency services; diagnosis or treatment of chronic infectious diseases; Mental health care; or Substance abuse treatment. When a health care providers orders or approves any of the following, we will also not charge a fee for blood pressure monitoring; glucose monitoring; insulin infections; chronic care clinics; TB testing; vaccinations; wound care; or patient education. Your health care provider will determine if the type of appointment scheduled is subject to a co-pay fee.

Indigent Inmates
An indigent inmate is an inmate who has not had a trust fund account balance of $6.00 for the past thirty (30) days. If you are considered indigent, you will not have the co-pay fee deducted from your Inmate Commissary Account. If you are NOT indigent, but you do not have sufficient funds to make the co-pay fee on the date of the appointment, a debt will be established by TRUFACS, and the amount will be deducted as funds are deposited into your inmate commissary account.


You may seek review of issues related to health services fees through the Federal Bureau of Prisons‟ Administrative Remedy Program (see 28 CFR part 542).

Clinic Appointments (Call Outs)

When scheduled for a clinic appointment, it is your responsibility to be there on time. All medical call-outs are scheduled to occur during controlled movements. Your are subject to the inmate disciplinary action if you fail to make your call-out. You must have a clinic appointment or call out to report to the Health Services Unit. Otherwise, you will be considered out of bounds.

Intake Screening

Upon your arrival, you will be interviewed by a member of the Health Services. It is imperative for you cooperate with the staff in supplying requested medical information. If you are on maintenance medications, they will be continued until you can be evaluated by the Physician.

Physical Examinations

Normally, a physical examination will be completed within 7-14 days of your arrival. If you have transferred from another institution and a current physical examination is in your medical record, this will not be repeated. You will be assigned a medical duty status and be cleared for work at the time of your physical examination (or chart review).

If you are under the age of 50, you can request a physical examination every two years by sending an Inmate Request to Staff to the Health Services Unit.

If you are over the age of 50, this physical can be requested every year.

If you are being released from the system and your discharge date is not within one year of the previous examination, you can request a release physical. This should be requested at least two months prior to your anticipated release date.

Should you refuse any medical screening for communicable diseases, you will be placed in administrative detention until all medical requirements have been completed.

Pill Line

All prescriptions and medication refills can be picked from 3:00 p.m. to 3:40 p.m. the day you are seen or between 11:15 a.m. and noon the day after the prescription is written. If you are on any restricted medications, the pharmacist will advise you of the times and method of receiving these medications.

Pill Line Times:

  • 6:00 a.m. – 6:30 a.m. Insulin and Restricted medication pill line
  • 11:15 a.m. – noon Prescription pick up
  • 3:00 p.m. – 3:40 p.m. Restricted and Regular Prescription pick-up
  • 4:30 p.m. Clear Count Insulin line
  • 7:45 p.m. – 8:30 p.m. Restricted medication pick-up

Inmates On Restricted Medications

Inmates on restricted medications will be issued a medication pass. Regular prescription pick-ups will not require medication passes.

Over the Counter Medications

Over-the-counter (OTC) medications are available for purchase in the commissary. There will be a daily schedule at the commissary for over-the-counter medications purchases for inmates needing to purchase OTC items. OTC medications will not be routinely prescribed by practitioners. It is your responsibility to keep these items available for your own use. If you are declared indigent by the Unit Team or need an OTC medication for emergencies, it can be provided for you in the amount not to exceed a three day supply. To obtain this three day supply, you must be seen on sick-call.

Dental Services

Dental sick-call sign up is held at the same time as medical sick-call. New inmates arriving at the institution will receive a routine dental examination upon arrival. If you transferred from another institution, this initial exam will not be completed. In order to receive routine dental care or cleaning, you must submit a Inmate Request to Staff to the Dental Clinic and you will be placed on the waiting list. If you should develop a dental emergency, inform your detail supervisor or unit officer and arrangements will be made to have you evaluated.

Human Immunodeficiency Virus (HIV)

There is an increased personal risk factor of being exposed to the Human Immunodeficiency Virus (HIV) by behavior which includes: IV drug use, tattooing, and homosexual behavior. You are discouraged from engaging in such activities. All inmates who have engaged in any of these high risk behaviors are encouraged to have an HIV test performed. This can be requested during your physical examination or on routine sick call. All inmates with a sentence of 6 months or greater must have an HIV test upon arrival of the institution, if not tested while in BOP custody.

Medical Records Review or Copies

Should you want to review or have copies made of your medical record, submit a Inmate Request to Staff Member to the Medical Records Office. You will be advised of any other action that you must take or the time frame in which this will occur.

Health Education Programs

Various health related programs are conducted throughout the year. Notices will be posted for special classes in various locations throughout the institution. There are flyers on health topics are available in the hospital lobby. If you have a need for specific information, please contact the Health Services Administrator.

Eye Exams and Prescription Glasses

If you need an eye exam, you must be screened by a Physician’s Assistant, who will evaluate your vision and make a referral to the optometrist. This exam is scheduled through sick-call. You will be placed on a waiting list to see the optometrist. If you are prescribed eyeglasses, you have the option of ordering the Federal Bureau of Prisons‟ eyeglasses, or ordering your own eyeglasses from an outside source. If you need a copy of your prescription, send a Inmate Request to Staff to the Medical Records Office. A package permit is necessary to have glasses sent in from an outside source. These permits may be obtained from your counselor, and will be reviewed and approved by the HSA. Tinted lenses are only permitted with a specific prescription from the optometrist. Reading glasses are available through the commissary.

Sexual Abuse and Assault Prevention and Intervention

Sexually Abusive Behavior Prevention and Intervention Program is addressed on pages 24 through 27 of this A&O booklet. Additional information is available through Psychology Services.

Advance Directives and Living Wills

You have the right to have an Advanced Directive/Living Will kept on file. These documents are kept in your medical record and are forwarded to the community hospital if you become a patient. These documents serve as instructions regarding your wishes about a variety of medical issues should you become unable to communicate your wishes to the medical staff during your hospitalization. Each state has specific laws and regulations regarding Advance Directives/Living Wills. You should consult an attorney to assist you in drafting these documents. When you have completed the document, bring it to Medical Records Office and it will be placed in your file. The Health Services staff does not provide the forms or any legal advice in this matter.

Health Care Rights and Responsibilities

While in the custody of the Federal Bureau of Prisons you have the right to receive health care in a manner that recognizes your basic human rights, and you also accept the responsibility to respect the basic human rights of your health care providers.


  • You have the right to health care services based on the local procedures at FCC Coleman. Health services include medical sick call, dental sick call and all support services. Sick call at this institution is conducted on Mondays, Tuesdays, Thursdays, and Fridays (excluding Holidays) from 6:30 a.m. – 7:00 a.m.
  • You have the right to be offered a “Living Will”, or to provide the Bureau of Prisons with “Advance Directives” that would provide the Bureau of Prisons with instructions, if you are admitted as an inpatient, to a hospital in the local community, or the Bureau of Prisons.
  • You have the right to participate in health promotion and disease prevention programs including education regarding infectious diseases.
  • You have the right to know the name and professional status of your health care providers.
  • You have the right to be treated with respect, consideration, and dignity.
  • You have the right to be provided with information regarding your diagnosis, treatment, and prognosis.
  • You have the right to be examined in privacy. You have the right to obtain copies of certain releasable portions of your health record.
  • You have the right to address any concern regarding your health care to any member of the institution staff, including your physician, the Health Services Administrator, members of your Unit Team, and the Warden.
  • You have the right to receive prescribed medications and treatments in a timely manner, consistent with the recommendations of the prescribing health care provider
  • You have the right to be provided healthy and nutritious food. You have the right to be instructed regarding a healthy choice when selecting your food.
  • You have the right to request a routine physical examination, as defined by BOP policy. Once every two years if you are under the age of 50, and once a year if you are over the age of 50.
  • You have the right to dental care as defined in BOP policy to include preventive services, emergency care, and routine care.
  • You have the right to a safe, clean and healthy environment, including smoke free living areas.
  • You have the right to refuse medical treatment in accordance with BOP policy. Refusal of certain diagnostic tests for infectious diseases can result in administrative action against you.


  • You have the responsibility to comply with the health care policies of FCC, Coleman-Low. You have the responsibility to follow recommended treatment plans that have been established for you by institution health care staff, to include proper use of medications, proper diet, and following all health related instructions with which you are provided.
  • You have the responsibility to provide the Bureau of Prisons with accurate information to complete this agreement.
  • You have the responsibility to maintain your health and not to endanger yourself, or others, by participating in activity that could result in the spreading or contracting of an infectious disease.
  • You have the responsibility to respect these providers as professionals and follow their instructions to maintain and improve your overall health.
  • You have the responsibility to treat staff in the same manner.
  • You have the responsibility to keep this information confidential.
  • You have the responsibility to comply with security procedures,
  • You have the responsibility of being familiar with current policy to obtain these records.
  • You have the responsibility to address your concerns in the accepted format, such as the Inmate Request to Staff , open house, or the accepted Inmate Grievance Procedures.
  • You have the responsibility to comply with prescribed treatments and follow prescription orders. You have the responsibility not to provide any other person your medication or other prescribed item.
  • You have the responsibility to eat healthy and not abuse or waste food or drink..
  • You have the responsibility to notify medical staff that you wish to have an examination.
  • You have the responsibility to maintain your oral hygiene and health.
  • You have the responsibility to maintain cleanliness and safety, in consideration of others. You have the responsibility to follow smoking regulations.
  • You have the responsibility to be counseled regarding the possible ill effects that may occur as a result of your refusal. You also accept the responsibility to sign the treatment refusal form.

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