Sick Call -Medical Emergency
You will complete the sick-call triage form, and receive an appointment to be seen based on the urgency of your medical complaint. Should you become ill or injured, you are to contact the officer or detail supervisor immediately.
Health Care Visits With a Fee
You must pay a fee of $2.00 for health care services, charged to your inmate commissary account, per health care visit, if you receive health care services in connection with a health care visit that you requested, except for services described in section C., below. These requested appointments include sick call and after-hours requests to see a health care provider.
If you ask a non-medical staff member to contact medical staff to request a medical evaluation on your behalf for a health service not listed in section C., below, you will be charged a $2.00 co-pay fee for that visit. You must pay a fee of $2.00 for health care services, charged to your inmate commissary account, per health care visit, if you are found responsible through the Inmate Discipline Hearing Process to have injured an inmate who, as a result of the injury, requires a health care visit.
Health Care Visits With No Fee
We will not charge a fee for health care services based on health care staff referrals; health care staff-approved follow-up treatment for a chronic condition; preventive health care services; Emergency services; diagnosis or treatment of chronic infectious diseases; Mental health care; or Substance abuse treatment. When a health care providers orders or approves any of the following, we will also not charge a fee for blood pressure monitoring; glucose monitoring; insulin infections; chronic care clinics; TB testing; vaccinations; wound care; or patient education. Your health care provider will determine if the type of appointment scheduled is subject to a co-pay fee.
An indigent inmate is an inmate who has not had a trust fund account balance of $6.00 for the past thirty (30) days. If you are considered indigent, you will not have the co-pay fee deducted from your Inmate Commissary Account. If you are NOT indigent, but you do not have sufficient funds to make the co-pay fee on the date of the appointment, a debt will be established by TRUFACS, and the amount will be deducted as funds are deposited into your inmate commissary account.
Clinic Appointments (Call Outs)
If you are under the age of 50, you can request a physical examination every two years by sending an Inmate Request to Staff to the Health Services Unit.
If you are over the age of 50, this physical can be requested every year.
If you are being released from the system and your discharge date is not within one year of the previous examination, you can request a release physical. This should be requested at least two months prior to your anticipated release date.
Should you refuse any medical screening for communicable diseases, you will be placed in administrative detention until all medical requirements have been completed.
Pill Line Times:
- 6:00 a.m. – 6:30 a.m. Insulin and Restricted medication pill line
- 11:15 a.m. – noon Prescription pick up
- 3:00 p.m. – 3:40 p.m. Restricted and Regular Prescription pick-up
- 4:30 p.m. Clear Count Insulin line
- 7:45 p.m. – 8:30 p.m. Restricted medication pick-up
Inmates On Restricted Medications
Over the Counter Medications
Human Immunodeficiency Virus (HIV)
Medical Records Review or Copies
Health Education Programs
Eye Exams and Prescription Glasses
Sexual Abuse and Assault Prevention and Intervention
Advance Directives and Living Wills
Health Care Rights and Responsibilities
- You have the right to health care services based on the local procedures at FCC Coleman. Health services include medical sick call, dental sick call and all support services. Sick call at this institution is conducted on Mondays, Tuesdays, Thursdays, and Fridays (excluding Holidays) from 6:30 a.m. – 7:00 a.m.
- You have the right to be offered a “Living Will”, or to provide the Bureau of Prisons with “Advance Directives” that would provide the Bureau of Prisons with instructions, if you are admitted as an inpatient, to a hospital in the local community, or the Bureau of Prisons.
- You have the right to participate in health promotion and disease prevention programs including education regarding infectious diseases.
- You have the right to know the name and professional status of your health care providers.
- You have the right to be treated with respect, consideration, and dignity.
- You have the right to be provided with information regarding your diagnosis, treatment, and prognosis.
- You have the right to be examined in privacy. You have the right to obtain copies of certain releasable portions of your health record.
- You have the right to address any concern regarding your health care to any member of the institution staff, including your physician, the Health Services Administrator, members of your Unit Team, and the Warden.
- You have the right to receive prescribed medications and treatments in a timely manner, consistent with the recommendations of the prescribing health care provider
- You have the right to be provided healthy and nutritious food. You have the right to be instructed regarding a healthy choice when selecting your food.
- You have the right to request a routine physical examination, as defined by BOP policy. Once every two years if you are under the age of 50, and once a year if you are over the age of 50.
- You have the right to dental care as defined in BOP policy to include preventive services, emergency care, and routine care.
- You have the right to a safe, clean and healthy environment, including smoke free living areas.
- You have the right to refuse medical treatment in accordance with BOP policy. Refusal of certain diagnostic tests for infectious diseases can result in administrative action against you.
- You have the responsibility to comply with the health care policies of FCC, Coleman-Low. You have the responsibility to follow recommended treatment plans that have been established for you by institution health care staff, to include proper use of medications, proper diet, and following all health related instructions with which you are provided.
- You have the responsibility to provide the Bureau of Prisons with accurate information to complete this agreement.
- You have the responsibility to maintain your health and not to endanger yourself, or others, by participating in activity that could result in the spreading or contracting of an infectious disease.
- You have the responsibility to respect these providers as professionals and follow their instructions to maintain and improve your overall health.
- You have the responsibility to treat staff in the same manner.
- You have the responsibility to keep this information confidential.
- You have the responsibility to comply with security procedures,
- You have the responsibility of being familiar with current policy to obtain these records.
- You have the responsibility to address your concerns in the accepted format, such as the Inmate Request to Staff , open house, or the accepted Inmate Grievance Procedures.
- You have the responsibility to comply with prescribed treatments and follow prescription orders. You have the responsibility not to provide any other person your medication or other prescribed item.
- You have the responsibility to eat healthy and not abuse or waste food or drink..
- You have the responsibility to notify medical staff that you wish to have an examination.
- You have the responsibility to maintain your oral hygiene and health.
- You have the responsibility to maintain cleanliness and safety, in consideration of others. You have the responsibility to follow smoking regulations.
- You have the responsibility to be counseled regarding the possible ill effects that may occur as a result of your refusal. You also accept the responsibility to sign the treatment refusal form.