FCI Coleman Medium Correspondence

Sep, 19 11 Post by: admin | No Comments

Mail Room

The Mail Room processes all incoming/outgoing mail Monday – Friday. Mail is not processed on weekends or Holidays. If a private carrier delivers mail on the weekend or a holiday, it is not processed until the next working day. It will be held for the mail room officer to process.

Mail depositories are located within each housing unit. All outgoing general mail will be unsealed, in the depository. The Special/Legal mail needs to be hand carried to the R&D between the hours of 10:45 A.M. and 12:00 Noon. All mail addressed to the President and Vice President of the United States, the US Department of Justice, the Bureau of Prisons, Attorneys, Surgeon General, US Public Health Service, Secretary of the Army, Navy, or Air Force, US Courts, US Probation Officers, Members of the United States Congress, Embassies and Consulates, Governors, State Attorney Generals, Directors of the State Department of Corrections, State Parole Commissioners, State Legislators, State Courts, State Probations Commissions, State Legislators, State Courts, State Probation Officers, other Federal/State Law Enforcement Officers, Attorneys and Representatives of the News Media, and should be clearly marked as Special/Legal Mail.

You are cautioned that you are totally responsible for all the contents of your letters through prisoner’s mail box. Any violation of postal laws could result in charges against you.

Mail Room staff will collect all outgoing general mail from the control center at 7:45 AM, Monday – Friday, excluding holidays. All mail must have a return address, including the following: Name, register number, unit assignment, and Federal Correctional Complex-Medium, PO BOX 1032, Coleman, Florida, 33521. Outgoing general mail may NOT be sealed. Mail not properly identified will not be processed and will be returned to sender for completion.

All incoming mail will be opened and checked for contraband by staff. Legal/ Special Mail which will be opened in your presence is mail from the President and Vice President of the United States, Attorneys, Embassies and Consulates, the US Department of Justice (excluding the Bureau of Prisons but including the US Attorney’s) other Federal Law Enforcement Offices, State Attorney Generals, Governors, US Courts (including US Probation Officers,) and State Courts, when the sender has been adequately identified on the envelope and the front of the envelope has been marked “Special Mail – Open only in the presence of the inmate” (or similar Language.) It is the responsibility of the inmate to advise any attorney of this procedure. If not properly marked and identified as special mail, correspondence will be treated as general correspondence and opened and inspected.

Clearly identified mail from the chambers of a judge and from a member of the United States Congress will not require the special mail marking, but will be processed as “Special Mail” and opened in the presence of the inmate.

Rejection of Mail

Incoming or outgoing mail may be rejected for any of the following reasons:
• Any material which would violate postal regulations (e.g., obscene, lewd, or vulgar statements, threats of blackmail, contraband, or indications of escape.) Discussion of criminal activities. Letters containing codes or other attempts to circumvent mail regulations.
• Inmates cannot engage in any type of business and will be sanctioned for doing so.
• Retention of any magazine or literature of a sexually explicit nature will not be allowed.

Outgoing Packages

Outgoing inmate packages, except hobby craft items, will be processed by Unit Management Staff. Inmates wishing to mail personal property/packages must bring the unsealed package and the Request-Authorization to Mail Inmate Package to his Unit Counselor for mail preparation. Postage stamps required for mailing packages must be provided by the inmate. Upon completion for mailing, the Unit Counselor will deliver the Request Authorization to Mail Inmate Package and the package to R&D. Hobby craft packages will be processed for mailing by the Recreation Supervisor.

Incoming Publications

You may make arrangements to purchase newspapers or magazines or one of your correspondents may submit a subscription on your behalf. You may receive hardcover books, soft cover material, paperback books, magazines, and newspaper clippings only from the publisher, book club, or from a bookstore. You should speak with your counselor to ascertain whether an individual issue or a publication is likely to be approved. You can maintain not more than 5 books, 3 magazines or 1 newspaper in your possession at one time.


With some exceptions, you may write to anyone you choose. You may not write to inmates in State institutions, unless you have received approval from the Wardens of both institutions. Inmates may correspond with inmates in other Federal institutions with the approval of Unit Managers at each institution. A copy of this approval must be on file in the mailroom in order for you to receive your correspondence.

There is no limit as to the number or length of letters that you write or receive, but it is expected that you will protect this privilege by keeping them to a reasonable amount. Inmates will not be permitted to seal outgoing correspondence.

You may send correspondence by first class, priority, fourth class, registered, certified, or insured mail, and may request a return receipt by placing the required postage stamps on same. Postage stamps, in different denominations, can be purchased through the inmate commissary.

Mail Open House Hours

Open house for mail issues will be conducted on Wednesdays and Fridays, 11:00 AM-12:30 PM, in R&D.

Inmate Telephone System

Upon arrival at FCC Coleman-Medium, each inmate will be provided with a copy of the inmate telephone system inmate guide and a copy of the Telephone Request Form. Inmates may request up to thirty (30) numbers be put into the phone system. Once the inmate completes the request form he must submit to Unit Staff for approval. Once the Unit Staff approves the list, it will be forwarded to the ITS supervisor to input the numbers into the phone system. Inmates will also have collect call access.
All inmates will be given a phone access code (PAC). This code will be established for an inmate upon arrival. The access code will be provided to the inmate by the Unit Counselor upon entry of the inmate’s telephone numbers into the ITS system.

If it is determined that negligence on the part of the inmate has compromised his PAC number, the inmate will have to pay a fee of $5.00 to help defray the cost of establishing a new PAC number.

Purchasing Phone Credits

Inmates can purchase phone credits from the commissary sales unit. You will not be able to place a call if you do not have enough money in your phone account. All phone credits will be transferred into your ITS account by 12:00 PM the next working day.

Inmates should make every effort to expend all telephone credits before transfer or release. If an inmate would like a copy of his/her telephone account statement, the cost is $3.00 per 30 day period.

Telephone time Limits

All calls will be limited to (15) fifteen minutes. At the end of fourteen minutes a tone will warn the caller there is only (1) minute remaining on the call. After fifteen minutes, the call will automatically be disconnected.

Phone Access Code

Shortly after your arrival, a Phone Access Code (PAC) will be issued along with dialing instructions. Your PAC will be issued to you in a confidential manner, and you are responsible for the security of your PAC. You should never share your PAC with another inmate, as you are personally responsible for its use, or misuse. If you feel your PAC has been compromised, you should take action to get your PAC changed through your unit team. The charge for replacement of a PAC is $5.00

Monitoring and Recording of Calls

All telephones are subject to monitoring and recording, with the exception of a properly placed and authorized legal call. The telephones provided in the units are designed for direct dialing and has collect calling access. Inmates are responsible for paying the cost of their own telephone calls by purchasing I.T.S. credits through the inmate TRULINCS computer system. All telephone numbers called must be placed on your approved telephone list. Lists will be compiled through the TRULINCS system. You may have up to thirty (30) numbers on your approved list.

Attorney Calls

Inmates needing to make an unmonitored attorney telephone call will request approval from the Unit Manager by submitting An Inmate Request form, which shall include the name, telephone number, date and time of the requested call and indicate why other means of communication are not feasible. An inmate is responsible for expenses of inmate telephone use. Phone calls to an attorney will be made COLLECT ONLY. The inmate should ensure that his/her attorney’s phone system is set up to except collect calls.

Telephone Hours

Telephones will be available between the hours of 6:00 a.m. and 9:00 p.m. daily, with the exception of times during counts. There will be no forming of lines or congestion in the phone area as consideration should be given to other inmates who are waiting to use the phones. Use of the telephones will not interfere with work schedules, counts or other programs. It is prohibited to use an inmate telephone in any housing unit which is not your assigned living quarters.

Only one inmate telephone in the housing units will be available during work hours. P.S. 5264.07, Telephone Regulations for Inmates, dated January 31, 2002, states in part, “Inmates’ access to telephone will be limited…Monday through Friday, not including holidays. Inmates are expected to be at their work assignments and must not use the telephone during their work hours.” Policy further states, “For inmates who work varied shifts…institutions may leave one telephone per unit available for inmates on days off, or evening shift, such as food service workers, UNICOR workers, etc.”


Third Party/three-way calls, relaying messages from a third party via a cell phone, conference calls, use of another inmate’s PAC (Phone Access Code) to place a call, talking on the telephone during a call placed by another inmate, use of an automated forwarding service, and talking in code, are all prohibited by policy. Any of these actions, or any other conduct which interferes with the inmate telephone monitoring system, or the ability of staff to monitor inmate calls, will result in disciplinary action.

Inmates found in possession of an electronic communication device, such as a cellular telephone, phone charger, pager, two-way radio, or any other related equipment, may be charged with a violation of code 108, Possession, Manufacture, or Introduction of a Hazardous Tool, or code 199, most like code 108, and will be subject to available sanctions, if found to have committed the prohibited act.

Inmates may not place calls to telephone numbers for which all the actual expenses for the call cannot be directly and immediately deducted from the inmate’s account. Examples include telephone calls to 1-888, 1-900, 1-976, or credit card access numbers.

Calling List

Inmates will be allowed to update their telephone numbers once a month. The allowable updated numbers will be processed within five working days.

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