FCI Greenville Correspondence

Sep, 19 11 Post by: admin | No Comments


The mail room conducts open house hours from 6:30 am to 7:00 am on Tuesdays and Thursdays, excluding federal holidays. The mail room will be open to accept inmate outgoing legal mail Monday through Friday from 6:30 am to 7:00 am. Mail service is provided Monday through Friday. There is no service on weekends and federal holidays. First class mail is distributed by the evening watch officer in each housing unit. Newspapers and magazines may also be delivered at this time. Legal and special mail will be delivered by unit staff as soon as possible after it is received. The number of incoming letters an inmate may receive will not be limited unless the number received places an unreasonable burden on the institution. In most cases, inmates are permitted to correspond with the public, family members, and others without prior approval or the maintenance of a correspondence list.

Mail Services Available

First class, third class, certified, registered and insured mail are available at the inmate’s expense. Stamp collecting, express mail, COD, USPS box service, UPS, and other private carriers are not provided. Postal rate charts are posted in each unit, law library, and the mail room. Postal scales are available in the mail room during open house hours.

Mail Depositories

Outgoing general correspondence is placed in mailboxes located inside each housing unit. Outgoing mail will be inspected by staff, and must be unsealed when deposited in the institution mailbox. Special ! Legal mail may be sealed and must be hand delivered to mail room staff Monday through Friday (excluding holidays) between the hours of 6:30 am and 7:00 am. Inmates must present their identification card when submitting legal mail. Mail room staff will verify that the inmate delivering the mail is the same inmate identified in the return address of the correspondence. LEGAL\SPECIAL MAIL DEPOSITED IN THE UNIT DEPOSITORIES WILL BE RETURNED TO THE INMATE. INMATES IN SPECIAL HOUSING WILL GIVE THEIR MAIL TO THE UNIT OFFICER.


IMPORTANT: All out-going inmate mail must have the inmate’s name, register number, and return address in the upper left hand corner. Federal Correctional Institution must be spelled out. If the address is not correct on the envelope, the letter will be returned to the inmate for completion. All regular mail shall be unsealed and placed in the inmate unit depository. This mail will be collected from the depositories by the morning watch officer and will be inspected prior to sealing. Inmates must assume responsibility for the contents of all of their letters. Correspondence containing threats, extortion, etc., may result in prosecution for violation of federal laws. Inmates may be placed on restricted correspondence status based on misconduct or as a matter of classification. The inmate is notified of this placement and has the opportunity to respond.

Inmates are encouraged to advise friends and family who write to them to put the inmate’s committed name, correct register number, and housing unit on the envelope to aid the prompt delivery of mail.


Ordinarily, inmates will not be authorized to receive packages through the mail, other than approved medical devices and release clothing (within 30 days of release).

Incoming Regular Mail

Incoming inmate general correspondence will be opened and inspected for contraband by Correctional Systems Department staff. Any monies contained in the mail will be removed and rejected. The only way an inmate may receive money is through the national lockbox.

Incoming Publications

The Bureau permits inmates to subscribe to and receive publications without prior approval. The term “publication” means a book, Single issue of a magazine or newspaper, or materials addressed to a specific inmate, such as advertising brochures, flyers, and catalogs. An inmate may only receive soft-cover publications (paperback books, magazines, newspapers, etc.) and hardcover publications from a publisher, book club, or bookstore. The accumulation of publications is limited to the amount authorized in the institution supplement on inmate personal property. The warden has the authority to reject a publication if it is determined to be detrimental to the security, good order or discipline of the institution, or if it might facilitate criminal activity.

Publications which may be rejected by the warden will be rejected in accordance with the incoming publication program statement. Altered materials will be confiscated.
Statutory restrictions requires the return of commercially published information or material which is sexually explicit or features nudity.

Special Mail

“Special Mail” is a category of correspondence which may be sent out of the institution unopened and unread by staff, which includes correspondence to: President and Vice President of the United States, U.S. Department of Justice (including Bureau of Prisons), U.S. Attorneys’ Offices, Surgeon General, U.S. Public Health Service,
Secretary of the Army, Navy, or Ai r Force, U.S. Courts, U.S. Probation Officers, Members of U.S. Congress, Embassies and consulates, Governors, State Attorney Generals, Prosecuting Attorneys, Directors of State Departments of Corrections, State Parole Commissioners, State Legislators, State Courts, State Probation Officers, other Federal and State law enforcement officers, attorneys, and representatives of the news media. Special mail also includes mail received from the following: President and Vice President of the United States, Attorneys, Members of U.S. Congress, Embassies and Consulates, the U.S. Department of Justice (excluding the Bureau of Prisons). other Federal law enforcement officers, U.S. Attorneys, State Attorney General, Prosecuting Attorneys, Governors, U.S. Courts and State Courts. Inmates may not receive compensation or anything of value for correspondence with the news media. Inmates may not act as a reporter. publish a byline, or conduct a business or profession while in federal custody.

Unit staff opens incoming special mail in the presence of the inmate. These items will be checked for physical contraband and for qualification as special mail. The correspondence will not be read or copied i f the sender has accurately identified himself/herself on the envelope and the front of the envelope clearly indicates that the correspondence is special mail only to be opened in the presence of the inmate. Without adequate identification as special mail, the staff may treat the mail as general correspondence. In this case, the mail may be opened, read, and inspected.

IMPORTANT NOTICE: Legal correspondence from attorneys will be treated as legal/special mail i f it is properly identified. The mail will be opened and inspected for contraband in the presence of the inmate. Receipt of the mail is verified by your signature in the log book maintained in the mailroom. The envelope must be marked with the individual attorney’s name (not firm name) and indication that he/she is an attorney and the front of the envelope must be marked “Special mail· open only in the presence of the inmate”, or similar language. It is the responsibility of the inmate to advise his or her attorney about this policy.

If legal mail is not properly marked, it will be opened as general correspondence. The Special Mail Notice, Form BP-493 is available through the unit team i f you wish to send a copy to your attorney. The Special Mail Notice precedes this information.

Inmate Correspondence with Representatives of the News Media

Through special mail procedures, an inmate may write to representatives of the news media i f specified by name or title. The inmate may not receive compensation or anything of value for correspondence with the news media. The inmate may not act as a reporter, publish under a byline, or conduct a business or profession while in bureau custody. Representatives of the news media may initiate correspondence with an inmate. Correspondence from a representative of the news media will be opened and inspected for contraband, qualification as media correspondence, and content. which is likely to promote either illegal activity or conduct contrary to regulation.

Correspondence Between Confined Inmates

An inmate may be permitted to correspond with an inmate confined in another penal or correctional institution. This is permitted i f the other inmate is either a member of the immediate family, or is party in a ongoing or current legal action (or witness) in which both parties are involved. Such correspondence may always be inspected and read by staff at the sending and receiving institutions (it may not be sealed by the inmate). The appropriate unit manager at each institution must approve the correspondence if both inmates are housed in federal institutions and both are members of the same immediate family or are a party or witness in a legal action in which both inmates are involved. The superintendent/warden of both institutions must approve the correspondence if one of the inmates housed at a non-federal institution or if approval is being granted on the basis of exceptional circumstances. The approval must be on file in the mail room prior to the delivery of the correspondence. Unit staff will ensure that a copy of the approval is forwarded to the mail room.

Rejection of Correspondence

Incoming mail and/or packages may be rejected if it is determined detrimental to the security, good order, or discipline of the institution, to the protection of the public or if it might facilitate criminal activity. It may also be rejected if it contains material which would violate postal regulations (eg: contraband, or indications of escape). In addition, mail may be rejected if it contains discussion of criminal activities. coding or other attempts to circumvent mail regulations, or any other contraband items. The warden may reject correspondence sent by, or to an inmate. if it is determined to be detrimental to the security, good order. or discipline of the institution, to the protection of the public, or if it might facilitate criminal activity. The rejection of correspondence will be in accordance with Program Statement 5265.11, Correspondence.

Notification of Rejection

The warden will give written notice to the sender concerning the rejection of mail and the reasons for rejection. The sender of the rejected correspondence may appeal the rejection. The inmate will also be notified of the rejection of correspondence and the reasons for it. The inmate also has the right to appeal the rejection. The warden shall refer the appeal to a designated officer other than the one who originally disapproved the correspondence. Rejected correspondence ordinarily will be returned to the sender.

Change of Address/Forwarding of Mail

The mailroom will provide inmates with change of address cards required by the U.S. Postal Service. These cards are given to inmates who are being released or transferred, to notify correspondents of a change in address. All general correspondence mail will be forwarded for 30 days upon his release. (opposed to special mail, which will still be forwarded after 30 days). Any general mail received after 30 days will be returned to sender.


There are telephones on each side of the housing unit for inmate use. Direct dial calls or collect calls may be made but are limited to 300 minutes, per inmate, per month. During the months of November and December this increases to 400 minutes. Effective October 21, 2009, all inmates must register on the phone by recording their first and last name. This is a voice verification software installed as an enhanced security measure. For assistance in registering, you may contact your unit team or the trust fund supervisor. No third party or credit card calls may be made on these lines. Telephones are to be used for lawful purposes only. Threats, extortion, etc., may result in prosecution and/or disciplinary sanctions. All inmate telephones are subject to monitoring and recording. Inmates must contact a member of the unit team in writing to arrange an unmonitored attorney call. Telephones will be turned on and available for use in your unit as follows:

6:00 am – 7:30 am
10:30 am – 12:30 pm
4:30 pm – 10:00 pm

6:00 am – 10:00 pm

Additional regulations concerning use of the telephones are as follows:
• Inmates not making phone calls will not be permitted to congregate near the telephone area.
• No third party telephone calls will be permitted.
• Inmates will be responsible for their use of the telephone. They are expected to conduct themselves in a responsible manner and respect other inmates.
• Each inmate is responsible for the content of the telephone calls they make.
• The use of the telephone will not interfere with the institution schedules, programs, work assignments or counts. When a census count or scheduled count is conducted, all inmates on the telephone shall terminate their calls immediately.
During institutional emergencies, use of the inmate telephone may be curtailed or terminated.
• International collect calls are not permitted.
• Only whole dollar amounts may be purchased when buying phone credits.
• The maximum length of a telephone call will not exceed 15 minutes. The maximum amount of time available for calling is 300 minutes per calendar month, except for November and December when the minutes are increased to 400.
• The Inmate Telephone System (ITS) is a dual system which has both debit and collect calling capabilities. Debit and collect calls can be placed during the hours telephones are turned on. There is a limit of 300 minutes of call time allowed per month to include debit and collect calls.

In order to use the direct dial telephones, inmates must purchase phone credits, (money moved from their commissary account to an ITS account) which can be accomplished using the ITS by dialing 118 and following the voice prompts. Inmates will be issued a phone access code (PAC) by institution staff which will enable them to access their account. Inmates are authorized thirty telephone numbers assigned to their account, which must be approved by the unit team. Inmates are allowed to update their telephone lists on a quarterly basis.

Inmates housed in the special housing unit for administrative detention or disciplinary segregation, may make a limited number of calls. Phone calls for inmates in administrative detention and disciplinary segregation will either be placed by the correctional counselor or the special housing unit officer. Inmates in administrative detention will be permitted one social call per week after being confined in this status for seven days. Inmates in disciplinary segregation will be permitted one social call every 30 days after being confined in this status for 30 days. Staff phones may not be used by inmates without permission or supervision by a staff member.

TRULINCS (Trust Fund Limited Inmate Communication System)

There are TRULINCS workstations on each side of the housing unit for inmate use.

TRULINCS is an alternate means of communication with the public for inmates. The system allows for limited computer access, to include the capability to send and receive messages without having access to the intemet. In order to use TRULINCS messaging, a consent form must be signed and returned to either the unit team or trust fund staff. Inmates will be charged $.05 per minute (TruUnits) for using the TRULINCS messaging service. Inmates will be required to purchase minutes of session time using TRULINCS. Inmates must purchase time in the following minute increments: 40, iDa, 200,300, and 600. Inmates may elect to print their messages using the specific designated print station, these printers are locate in Education and Recreation. Inmates will be charged three minutes ($.15) per each printed page. Multiple page messages will be printed front and back (duplexed) and count as two pages per sheet of paper.
Example: A two page message will be printed front and back on one sheet of paper and cost six minutes ($.30). Computers are available in the units throughout the day and evening, but disabled during the counts.
Inmates shall not be allowed refunds except in the following circumstances:
(1) Inmates are released.
(2) Inmates on TRULINCS restriction for more than ten days request in writing that their balance be retumed to their Commissary account. This is a one time transaction for the entire balance.
(3) Minute refunds granted by the Trust Fund Supervisor as a result of system malfunctions. Refunds for printer malfunctions shall be in the form of a reprint.
(4) In rare or unusual instances as deemed appropriate by the CEO. In these circumstances, Trust Fund staff will be provided written documentation to support the transfer. This is a one time transaction for the entire balance.

Effective February 16, 2010, all inmates are required to input their contact list in TRULINCS. This includes all telephone numbers. Any telephone numbers not entered by this date will be removed and the inmate will no longer be able to call.

The contact list will also be completed in order to print labels for all outgoing mail. On February 16, 2010, any outgoing mail that does not have a label will be returned. Note: Inmates in the special housing unit will not be required to utilize labels.

Inmates housed in the special housing unit for administrative detention or disciplinary segregation, will have access to the Electronic Law Library and the print terminal. They will not have access to the messaging section of TRULINCS.

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