Mail Services Available
INMATE POST OFFICE BOX NUMBER: P.O. Box 5000
IMPORTANT: All out-going inmate mail must have the inmate’s name, register number, and return address in the upper left hand corner. Federal Correctional Institution must be spelled out. If the address is not correct on the envelope, the letter will be returned to the inmate for completion. All regular mail shall be unsealed and placed in the inmate unit depository. This mail will be collected from the depositories by the morning watch officer and will be inspected prior to sealing. Inmates must assume responsibility for the contents of all of their letters. Correspondence containing threats, extortion, etc., may result in prosecution for violation of federal laws. Inmates may be placed on restricted correspondence status based on misconduct or as a matter of classification. The inmate is notified of this placement and has the opportunity to respond.
Inmates are encouraged to advise friends and family who write to them to put the inmate’s committed name, correct register number, and housing unit on the envelope to aid the prompt delivery of mail.
Incoming Regular Mail
Publications which may be rejected by the warden will be rejected in accordance with the incoming publication program statement. Altered materials will be confiscated.
Statutory restrictions requires the return of commercially published information or material which is sexually explicit or features nudity.
Secretary of the Army, Navy, or Ai r Force, U.S. Courts, U.S. Probation Officers, Members of U.S. Congress, Embassies and consulates, Governors, State Attorney Generals, Prosecuting Attorneys, Directors of State Departments of Corrections, State Parole Commissioners, State Legislators, State Courts, State Probation Officers, other Federal and State law enforcement officers, attorneys, and representatives of the news media. Special mail also includes mail received from the following: President and Vice President of the United States, Attorneys, Members of U.S. Congress, Embassies and Consulates, the U.S. Department of Justice (excluding the Bureau of Prisons). other Federal law enforcement officers, U.S. Attorneys, State Attorney General, Prosecuting Attorneys, Governors, U.S. Courts and State Courts. Inmates may not receive compensation or anything of value for correspondence with the news media. Inmates may not act as a reporter. publish a byline, or conduct a business or profession while in federal custody.
Unit staff opens incoming special mail in the presence of the inmate. These items will be checked for physical contraband and for qualification as special mail. The correspondence will not be read or copied i f the sender has accurately identified himself/herself on the envelope and the front of the envelope clearly indicates that the correspondence is special mail only to be opened in the presence of the inmate. Without adequate identification as special mail, the staff may treat the mail as general correspondence. In this case, the mail may be opened, read, and inspected.
IMPORTANT NOTICE: Legal correspondence from attorneys will be treated as legal/special mail i f it is properly identified. The mail will be opened and inspected for contraband in the presence of the inmate. Receipt of the mail is verified by your signature in the log book maintained in the mailroom. The envelope must be marked with the individual attorney’s name (not firm name) and indication that he/she is an attorney and the front of the envelope must be marked “Special mail· open only in the presence of the inmate”, or similar language. It is the responsibility of the inmate to advise his or her attorney about this policy.
If legal mail is not properly marked, it will be opened as general correspondence. The Special Mail Notice, Form BP-493 is available through the unit team i f you wish to send a copy to your attorney. The Special Mail Notice precedes this information.
Inmate Correspondence with Representatives of the News Media
Correspondence Between Confined Inmates
An inmate may be permitted to correspond with an inmate confined in another penal or correctional institution. This is permitted i f the other inmate is either a member of the immediate family, or is party in a ongoing or current legal action (or witness) in which both parties are involved. Such correspondence may always be inspected and read by staff at the sending and receiving institutions (it may not be sealed by the inmate). The appropriate unit manager at each institution must approve the correspondence if both inmates are housed in federal institutions and both are members of the same immediate family or are a party or witness in a legal action in which both inmates are involved. The superintendent/warden of both institutions must approve the correspondence if one of the inmates housed at a non-federal institution or if approval is being granted on the basis of exceptional circumstances. The approval must be on file in the mail room prior to the delivery of the correspondence. Unit staff will ensure that a copy of the approval is forwarded to the mail room.
Rejection of Correspondence
Notification of Rejection
Change of Address/Forwarding of Mail
6:00 am – 7:30 am
10:30 am – 12:30 pm
4:30 pm – 10:00 pm
WEEKENDS AND FEDERAL HOLIDAYS
6:00 am – 10:00 pm
Additional regulations concerning use of the telephones are as follows:
• Inmates not making phone calls will not be permitted to congregate near the telephone area.
• No third party telephone calls will be permitted.
• Inmates will be responsible for their use of the telephone. They are expected to conduct themselves in a responsible manner and respect other inmates.
• Each inmate is responsible for the content of the telephone calls they make.
• The use of the telephone will not interfere with the institution schedules, programs, work assignments or counts. When a census count or scheduled count is conducted, all inmates on the telephone shall terminate their calls immediately.
During institutional emergencies, use of the inmate telephone may be curtailed or terminated.
• International collect calls are not permitted.
• Only whole dollar amounts may be purchased when buying phone credits.
• The maximum length of a telephone call will not exceed 15 minutes. The maximum amount of time available for calling is 300 minutes per calendar month, except for November and December when the minutes are increased to 400.
• The Inmate Telephone System (ITS) is a dual system which has both debit and collect calling capabilities. Debit and collect calls can be placed during the hours telephones are turned on. There is a limit of 300 minutes of call time allowed per month to include debit and collect calls.
In order to use the direct dial telephones, inmates must purchase phone credits, (money moved from their commissary account to an ITS account) which can be accomplished using the ITS by dialing 118 and following the voice prompts. Inmates will be issued a phone access code (PAC) by institution staff which will enable them to access their account. Inmates are authorized thirty telephone numbers assigned to their account, which must be approved by the unit team. Inmates are allowed to update their telephone lists on a quarterly basis.
Inmates housed in the special housing unit for administrative detention or disciplinary segregation, may make a limited number of calls. Phone calls for inmates in administrative detention and disciplinary segregation will either be placed by the correctional counselor or the special housing unit officer. Inmates in administrative detention will be permitted one social call per week after being confined in this status for seven days. Inmates in disciplinary segregation will be permitted one social call every 30 days after being confined in this status for 30 days. Staff phones may not be used by inmates without permission or supervision by a staff member.
TRULINCS (Trust Fund Limited Inmate Communication System)
TRULINCS is an alternate means of communication with the public for inmates. The system allows for limited computer access, to include the capability to send and receive messages without having access to the intemet. In order to use TRULINCS messaging, a consent form must be signed and returned to either the unit team or trust fund staff. Inmates will be charged $.05 per minute (TruUnits) for using the TRULINCS messaging service. Inmates will be required to purchase minutes of session time using TRULINCS. Inmates must purchase time in the following minute increments: 40, iDa, 200,300, and 600. Inmates may elect to print their messages using the specific designated print station, these printers are locate in Education and Recreation. Inmates will be charged three minutes ($.15) per each printed page. Multiple page messages will be printed front and back (duplexed) and count as two pages per sheet of paper.
Example: A two page message will be printed front and back on one sheet of paper and cost six minutes ($.30). Computers are available in the units throughout the day and evening, but disabled during the counts.
Inmates shall not be allowed refunds except in the following circumstances:
(1) Inmates are released.
(2) Inmates on TRULINCS restriction for more than ten days request in writing that their balance be retumed to their Commissary account. This is a one time transaction for the entire balance.
(3) Minute refunds granted by the Trust Fund Supervisor as a result of system malfunctions. Refunds for printer malfunctions shall be in the form of a reprint.
(4) In rare or unusual instances as deemed appropriate by the CEO. In these circumstances, Trust Fund staff will be provided written documentation to support the transfer. This is a one time transaction for the entire balance.
Effective February 16, 2010, all inmates are required to input their contact list in TRULINCS. This includes all telephone numbers. Any telephone numbers not entered by this date will be removed and the inmate will no longer be able to call.
The contact list will also be completed in order to print labels for all outgoing mail. On February 16, 2010, any outgoing mail that does not have a label will be returned. Note: Inmates in the special housing unit will not be required to utilize labels.
Inmates housed in the special housing unit for administrative detention or disciplinary segregation, will have access to the Electronic Law Library and the print terminal. They will not have access to the messaging section of TRULINCS.