The overall Bureau Health Care Delivery System includes local medical facilities, as well as the Bureau’s major medical center facilities. See Appendix I for Health Care Rights and Responsibilities.
On-site medical care is available 17 hours a day, from 6:00 AM to 11:00 PM. Medical emergencies occurring between the hours of 11:01 PM to 6:00 AM will be routed through the Lieutenants Office.
All inmates will be charged a co-payment fee of $2.00 per health care visit, which applies to:
Inmates on chronic care who request to be seen because of other reasons not related to their chronic care problems,
Inmates who are found responsible through the Disciplinary Hearing process to have injured an inmate, who, as a result of the injury requires a health care visit,
Inmates who request to be seen on sick call or request an appointment with any health care provider, and/or
All consultations with any health care staff.
Further information regarding health care co-payment can be found in Program Statement P6031.02, Inmate Copayment Program. Inmates who wish to be seen for routine care or medical problems, are to report to sick call for evaluation. A Health Services Staff Member performs rounds in the Special Housing Unit, on daily basis.
Always present your identification card when requesting Health Care.
For sick call appointments, you must report to the Health Services Department between 6:30 AM and 7:00 AM, Monday, Tuesday, Thursday, and Friday. A Medical Staff Member will evaluate you and you will be given an appointment slip stating the date and time of your appointment. Upon receipt of the appointment slip, you must report to your assigned work detail and present your sick call appointment slip to your work supervisor. You are responsible to comply with your scheduled appointment on time.
The Work Supervisor will allow you to return to the Health Services Department during the move before your appointment.
No sick call will be conducted on Wednesdays. This day is for A&O physical exams and laboratory testing.
You will be assigned a Mid-level Practitioner who will examine, evaluate, treat and follow through with your treatment. If you desire to see a physician, you must first be seen by your assigned Mid-level Practitioner. You will be referred to the Physician if needed. If you still desire to see the Physician, submit an Inmate Request to Staff Member to the Physician.
Inmates who request a physical, are required to submit an Inmate Request to Staff Member to the Medical Records section of the Health Services Unit. If you meet the criteria for a physical, an appointment will be scheduled accordingly.
Dental Sick Call
Dental sick call is reserved for patients with dental emergencies. Most true dental emergencies involve pain and/or swelling, usually due to broken teeth, decayed teeth, a lost filling or gum problems. If you are not sure if you have a dental emergency, go to sick call to be evaluated. You must report to sick call between 6:30 AM and 7:00 AM on Monday, Tuesday, Thursday, and Friday. Bureau of Prisons policy permits only emergency care to be delivered at sick call.
You will have to return to work and give an appointment slip to your work supervisor. Your supervisor will allow you to go to Health Services on the move before your appointment.
Routine Dental Care
The following procedures are considered routine dental care: cleanings, permanent filings, dentures and checkups. To obtain this type of care, submit an Inmate Request to Staff Member. Make certain your name and register number are on the request and it is addressed to the Dental Clinic. Your name will be placed on the routine care list and you will receive treatment when your name reaches the top of the list.
If you suffer a dental injury or any other significant dental event after sick call has been held or outside normal working hours, have your work supervisor or the Unit Officer call the Dental Clinic during the day.
Emergency Medical Treatment
All emergencies or injuries will be given priority treatment. Appropriate medical care will be provided by institution medical staff. Medical coverage during evenings, weekends and holidays will be limited to the treatment of acute medical problems only.
If you are injured while performing an assigned duty, you must immediately report this injury to a work supervisor. The work supervisor will then report the injury to the Safety Manager. The inmate may be disqualified from eligibility for lost-time wages or compensation if he fails to report a work injury promptly to a work supervisor or if the inmate fails to follow proper safety procedures.
Medications – Pill Line
Medications are dispensed at the pharmacy PILL LINE, at the following times:
Monday through Friday
6:30 AM to 7:00 AM
11:30 AM to 12:15 PM
4:30 PM to 4:45 PM
8:00 PM to 8:30 PM
4:30 PM to 4:45 PM
8:00 PM to 8:30 PM
Over-the-Counter (OTC) Medication
Many over-the-counter medications are available for purchase in the Commissary (see Commissary list of available products). Inmates may be directed to purchase available medications by their Health Care provider. Further information concerning this program may be obtained in Program Statement P6541.01, Over-the-Counter Medications.
Physical Examination (Admissions)
All new commitments (non-transferees) and supervision violators will undergo a complete medical history review and medical examination to include laboratory, radiographic test, hearing test and dental examinations within 14 days of their arrival. “Inmates may refuse medical attention/procedures, but NOT a MEDICAL EXAMINATION”.
Preventative Health Care Examinations (under 50)
Inmates under the age of 50, who have not received a physical examination within three years, are eligible to request an exam. Inmates must submit a BP-S148, Inmate Request to Staff Member to Medical Records requesting an examination. Your name will be then placed on a waiting list, and you will be seen as scheduling permits. Testing will be ordered as clinically indicated.
Preventative Health Care Examinations (over 50)
Inmates who have reached the age of 50 and have been in the system for more than one year, may request a physical examination yearly. To request an examination, submit a BP-S148, Inmate Request to Staff Member to Medical Records. Your name will be placed on a waiting list and you will be seen as soon as scheduling permits. The examination will include an electrocardiogram, a rectal examination with hemoccult testing, and tonometry for glaucoma screening. Testing will be ordered as clinically indicated.
Physical Examination (Release)
Inmates being released from custody prior to one year of the previous physical examination, may request a complete examination. To request this examination, submit a BP-S148, Inmate Request to Staff Member to the Medical Records Department. Your name will be placed on a waiting list and you will be seen as soon as scheduling permits.
Inmates who wish to be seen for eye problems, eyeglasses or eyeglass prescriptions, are to report to sick call to be evaluated by a Mid-level Practitioner. If it is determined you meet the criteria for an eye examination by an optometrist, your name will be placed on a waiting list and you will be seen on a first-come, first-serve basis. If you miss your appointment, your name will be deleted from the list.
Inmates are NOT authorized to obtain/purchase eyeglasses from outside sources. An Optometrist contracted by the Bureau of Prisons will provide access to a catalog depicting authorized frames for purchase utilizing funds from your Commissary account.
Health Services staff may arrange for inmate care to be provided by physicians from the local area. Examples of specialists who may visit our institution for consultation are Optometrist, Podiatrist, and Orthopedist. Inmates must be referred to a specialist through their Health Care provider.
Consultants will provide recommendations related to your medical condition. The final decision to act on these recommendations rests with the Clinical Director and/or Medical Officer. Any questions related to these recommendations should be addressed to the Clinical Director.