While in the custody of the Federal Bureau of Prisons you have the right to receive health care in a manner that recognizes your basic human rights, and you also accept the responsibility to respect the basic human rights of your health care providers.

Inmate Entrance to Health Services

1st floor of Administration Building (next to Commissary)
Patient Care Provider Teams:
Each inmate is assigned to a Primary Care Provider (Mid-Level Practitioner/PA) and a Physician. You are assigned according to your register number.

PA’s
00-24 Mr. Mejia
25-49 Ms. Blanco
50-74 Mr. Githens
75-99 Ms. Perkins

Doctors:Dr. Carbonell

Example: 12345-678 – assigned to Ms. Blanco

Your Primary Care Provider is responsible for your day-to-day care and follow-up between chronic care clinics, as needed. Your Physician is responsible for providing care for your chronic medical conditions and will see you every 3-6 months, depending on your condition. If you have questions concerning lab results, x-ray results, general questions, etc, you should direct the request via cop-out to your Primary Care Provider (MLP or PA).

You must have your ID with you for each visit to Health Services (sick call, call outs, pill line, etc).
Positive identification must be made prior to care being rendered.

Sick call is held on Monday, Tuesday, Thursday and Friday, excluding Holidays, from 6:30 am-7:00 am.

When you report to sick call, your condition will be triaged or assessed, to determine the nature of your complaint. You will be given an appointment based on the nature of your complaint. More urgent or serious conditions will be scheduled prior to the less serious conditions. You will be placed on call out for scheduled appointments.

Any inmate who signs up for sick call will be assessed a $2.00 co-pay for any medical services that are rendered and inmate has requested. The co-pay is not assessed for inmates who are on chronic care visit. Inmate will not be charged for: health care services based on health care staff referrals, approved follow up, preventive health care, emergency services, prenatal care, diagnosis or treatment of infectious diseases, mental health care, and substance abuse treatment. If a health care provider orders or approves any of the following, you will not be charged a fee for: blood pressure monitoring, glucose monitoring, and insulin injections, chronic care clinics, TB testing, vaccinations, wound care or patient education. Your health care provider will determine if the type of appointment scheduled is subject to a co pay fee.

An indigent inmate is an inmate who has not had a trust fund account balance of $6.00 for 30 days. If you are considered indigent, you will not have the co pay deducted from your Inmate Commissary Account. If you are not indigent but you do not have sufficient funds to make the co pay fee on the date of the appointment, a debt will be established by TRUFACS, and the amount will be deducted as funds are deposited into your Inmate Commissary Account.

Emergency services are available at all times. A physician is on call each night for any emergencies that occurs during times that medical staff is not physically present.

All injuries, no matter how minor, must be reported to either your detail supervisor, unit officer, recreation staff, etc. (depending on where you are at the time of the injury) and must be evaluated and documented by medical staff at the time of the injury. If inmate receives an injury during a work assignment or job detail $2.00 co-pay will not be assessed.

Chronic Care Clinics are scheduled by your assigned physician. You will be on call-out for these visits. Evaluations by specialists are scheduled after referral from the physician and a review by the Utilization Review Committee. Only medically necessary procedures will be performed while you are here.

All inmates will have an initial physical examination within your first two weeks at the institution. If you transferred from another Federal facility and already had a physical, it will not be repeated.

Inmates under the age of 50 can request a physical exam every two years while you are here. Inmates over the age of 50 can request a physical exam every year while you are here. Any inmate can request a physical prior to your release if you have not had one within the past year. Please make the request 2-3 months prior to your release so that it can be scheduled.
Any requests for physical exams must be made to your provider on a cop-out.

If you are a new inmate to the Bureau, you will be scheduled for a complete physical exam within 14 days of your arrival. During that physical exam you will receive a vaginal examination, and a breast exam. A Pap Smear will be offered at that time. After that a Pap Smear will be offered every year if you are age 30 or younger, and every 3 years if you are over age 30. A test for colon cancer will be also offered during you physical exam and when the Pap Smear is also offered. A mammogram exam is offered every 2 years, beginning at the age of 40; annually, if there is a history of breast cancer in your family. You are encouraged to have these exams done, but are not required. If you have any problems in the times before these exams are scheduled, please notify your Primary Care Provider by coming to sick call to get an appointment or writing a cop out.

Tuberculosis screening (TB skin test, PPD) is mandatory for all inmates upon arrival and each year thereafter. If you have previously tested positive, you will not need to be tested again. You will receive a chest X-ray if symptoms suggest TB. As these exams are mandatory, any refusal on your part will result in an incident report being written.

If you desire to have a copy of any information from your medical record, you must submit a written request via cop-out to the medical records office. We ask that when you request your records that you ask for specific Information so that your request may be processed in a timely manner. If you want your records to take with you upon release, please make the request 4-6 weeks prior to release and advise medical records staff of your release date.

If your attorney or other outside parties request a copy of your medical record, they must submit a request through the Central Office. Medical records staff can advise you of the address for this request.

Hours for the controlled medication pill line and prescription pick up are posted outside of the pharmacy.

Hours of operation are 7:30 am – 4:00 pm, Monday Thru Friday. Dental sick call is for emergency or urgent care such as severe pain or infection and is held along with medical sick call on Monday, Tuesday, Thursday and Friday from 6:30 – 7:00 a.m. All requests for routine dental care must be made in writing via cop-out to the dental clinic. You will be placed on a treatment list and scheduled when your name comes up on the list.

According to BOP policy, contact lenses are not authorized unless they are determined to be medically necessary by the Clinical Director and/or consultant Optometrist/Ophthalmologist. If you arrive with contact lenses and do not have glasses with you, you are requested to have them sent from home if possible. Send a cop-out to the Health Services Administrator with the name and address of who will send the glasses in and a package authorization will be prepared for you. If you do not have glasses at home or a means of obtaining them, you will be scheduled for the consultant optometrist for an evaluation and prescription for eyeglasses. At that time, glasses will be ordered for you. If you choose to have send the prescription home to get glasses sent in. We will provide you with supplies necessary to maintain your contact lenses while you are awaiting eyeglasses. Anyone else needing eyeglasses can also request them from home if you have them available. If not, submit a request via cop-out to the eye doctor to be placed on the waiting list for an exam. You will be scheduled when your name comes up on the list.