The Receiving and Discharge (R&D) and Mail Room departments will conduct open house daily to accept legal mail and address general questions, as follows:
USP: 10:00 a.m. to 12:00 p.m. Monday through Friday
FCI I: 10:00 a.m. to 12:00 p.m. Monday through Friday (mailroom) 11:00 a.m. to 12:00 p.m. Monday, Wednesday & Friday (R&D)
FCI II: 11:00 a.m. to 12:00 p.m. Monday through Friday
FPC: 11:00 a.m. to 12:00 p.m. Monday through Friday
Outgoing Correspondence: All general outgoing correspondence will not be sealed and is to be placed in the mail box located in each unit. You must spell out Federal Correctional Complex, Federal Correctional Institution, United States Penitentiary, or Federal Prison Camp on all outgoing mail. Legal Mail will be taken to mail room staff during open house, verified with the inmate’s identification card, and sealed at that time. Legal Mail is not to be placed in the mail box located outside the mail room. The institutional address for FCI I, FCI II, and USP inmates is: Committed Name, Register Number, Your Institution (FCI I, FCI II or USP) Victorville, P.O. Box 5300, Adelanto, CA 92301. Plain white envelopes are available for purchase in the commissary. Plain white envelopes will be provided to inmates who are deemed indigent. Inmates must put their return address to include: name, register number, and institutional address in the upper left corner of the envelope. Inmates assume responsibility for the contents of their letters.
Correspondence containing threats, extortion, etc., may result in prosecution for violation of federal laws or disciplinary action. Incoming Correspondence: Mail is ordinarily distributed Monday through Friday (except holidays) by the unit officer. Newspapers and magazines will also be delivered at this time. Special mail and legal mail will be delivered to inmates by R&D or mailroom staff through open house or as needed within 24 hours of receipt. Any negotiable instruments received through the mail will be rejected and returned to sender. Special Mail: Bureau of Prisons staff have the authority to open all mail -39- addressed to you before it is delivered to you. Special mail (mail from the President and Vice President of the United States, attorneys, members of the United States Congress, Embassies and Consulates, the United States Department of Justice, excluding Bureau of Prisons, but including United States Attorneys, other federal law enforcement officers, State Attorney Generals, prosecuting attorneys, Governors, United States Courts and State Courts) may be opened only in your presence to be checked for contraband. This procedure occurs only if the sender adequately identifies himself (full name and title) on the envelope and the envelope is marked Special Mail: Open Only in the Presence of the Inmate. Other mail may be opened by staff.
Inmate Correspondence with Representatives of News Media: Correspondence from news media representatives will be opened and inspected for contraband, qualification as media correspondence, and content. Correspondence sent to the news media is treated as Special Mail if marked as noted above, but mail received from the news media is not. Contact with the News Media: An inmate may not receive compensation or anything of value for interviews with the news media. Requests for personal interviews may be made by either the inmate or the representative of the news media. These requests must be made within a reasonable time before the personal interview. The Warden will normally approve, or disapprove, an interview request within 24 to 48 hours of the time the request is made. Correspondence Between Confined Inmates: Correspondence with an inmate confined in another penal or correctional institution is limited to immediate family members and co-defendants with a current and active case, excluding civil lawsuits. Prior approval is required and inmates should contact the unit team regarding such correspondence. Common-law marriages are not recognized in the State of California; therefore, common-law partners are not considered immediate family. Rejection of Correspondence: The Warden may reject certain correspondence sent by and to an inmate. The Warden will give written notice to the sender concerning the reasons for rejection, as authorized in Program Statement 5265.11, Correspondence. Certified Mail/Registered Mail: Your unit staff will assist in obtaining certification, weighing, and any receipt requirements.
INMATE TELEPHONE SYSTEM (ITS-II)
There are telephones located in each housing unit for inmate use. Telephones are to be used for lawful purposes only. Inmates making threats, engaging in acts of extortion, etc., may be referred for prosecution or disciplinary action. All inmate -41- telephones are subject to monitoring and recording. Three-way calls are not permitted. Calls made using another inmate’s PAC number is a violation and disciplinary action may be taken. Handing another inmate the phone to converse with your telephone party is prohibited and disciplinary action may be taken. Call forwarding and the use of telephone to conduct business is prohibited. Inmates are authorized up to 300 minutes worth of calls per month. This limitation applies to all inmates and may be used for collect and/or direct dial calls.
All calls are limited to 15 minutes in duration and there is a 30 minute time limit between completed calls. Upon arriving at FCC Victorville, inmates new to the Federal Bureau of Prisons will need to register for V-PIN, a voice verification feature for the inmate telephone system. The voice verification feature is an added security feature to help ensure that the inmate is the only person who can utilize their Phone Access Code (PAC) and should reduce the number of compromised telephone accounts. The inmate will need to contact a Unit Team member who will in turn contact the Trust Fund Technician over TRUFONE to enable the registration process for each inmate. Once the registration process has been activated, the inmate will need to dial 111 and their individual PAC #. The inmate will repeat their first and last name repeatedly as directed by the system (detailed instructions in Spanish and English are available from Unit Team or Trust Fund).
After the registration process is complete, the inmate will need to state their first and last name as they recorded it to complete each telephone call. If the system does not recognize the inmate’s voice, he/she may dial 112 and their PAC # to listen to their recording up to five times daily. Inmates may use the ITS-II system from any authorized inmate telephone to transfer funds from their trust fund account or to make direct telephone calls. Telephone operating hours are posted in each housing unit. An approved telephone list is required for inmates to make both collect and direct dial calls. A total of 30 active numbers will be permitted on each inmate’s telephone list. Inmates are responsible for transferring funds and tracking their ITS-II account balance along with their commissary balance. Fund transfers may be in whole dollar amounts only and does not effect the monthly spending limitation. Inmates may transfer funds twice per day from their Commissary account to their TRUFONE account via the TRULINCS.
Once funds are transferred to your ITS-II account, they may not be transferred back to your commissary account. Each inmate is provided a unique 9-digit PAC (phone access code) number for access to his ITS-II account and instructions on using the telephones (if you transferred from an institution which has the ITS system you will maintain your previous PAC number). A fee of $5.00 will be charged when a replacement PAC is required due to negligence (lost or compromised.) Telephone call rates are posted in each housing unit. Trust Fund Limited Inmate Computer System (TRULINCS) Inmates are provided with individual TRULINCS accounts. They will be able to perform various functions such as, contact list management, messaging, account transaction viewing, electronic law library research, completing form BP- 199(Request for Withdrawal of Inmates’s Personal Funds) and BP-505(telephone Number Requests)